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Welcome to Selena Travel Canada. Before embarking on your adventure, please carefully review our Terms and Conditions outlined below. These terms govern the use of our website, booking procedures and the terms of engagement between you and Selena Travel Canada.
Aurora Borealis Indigenous Village requires payment in full at the time of booking. A booking reference number will be provided for your records. The passenger must provide the information requested in the Booking Form, which will be received once an initial deposit has been made. If you fail to provide information required by the tour operator, you will be liable for any costs, fees or losses incurred in the process of amending or rebooking travel arrangements. Activities and Attractions Booking To enhance your travel experience and ensure seamless access to the activities and attractions included in our tour packages, we strongly recommend booking at least 60 days in advance wherever possible. While we diligently work to secure reservations for all planned activities and attractions, availability may be limited, especially during peak seasons or for popular events. Please note that some activities and attractions may have specific booking requirements or restrictions, and availability may vary based on factors beyond our control. In the event that Selena Travel Canada or its partners can not deliver a service paid for by a customer, the customer is entitled to a refund of the service.
This experience must be paid in full at the time of booking to secure your reservation. We accept credit card payments (Visa, MasterCard, American Express and Discover). Refer to the Payment Instructions page for detailed payment guidelines.
All cancellation requests must be received in writing and are subject to Selena Travel Canada and Aurora Borealis Indigenous Village's cancellation penalties, which are as follows: All cancellations made more than 60 days prior to departure are subject to a 10% penalty. Within 60 days prior to departure, this experience is non refundable. All refunds are subject to the terms of your tour’s cancellation policy. Refund processing time may vary, and certain non-refundable fees may apply.
All refunds are subject to the terms of your tour’s cancellation policy. Refund processing time may vary, and certain non-refundable fees may apply.
Documentation It is the responsibility of the passenger to meet Canada’s entry requirements. Please ensure you possess any necessary visas, including eTA permits, and a current passport with at least six months validity from your return date. Force Majeure Selena Travel Canada will not be liable in any way for death, bodily injury, illness, damage or delay resulting from war, mechanical breakdown, terrorist activites, political disturbance, extreme weather, natural disaster, outbreak of serious disease or any other cause whatsoever beyond reasonable control the tour operator or third party supplier. Health and Insurance Please ensure you inform Selena Travel Canada of all health and dietary requirements at the time of booking. Selena Travel Canada strongly recommends obtaining comprehensive travel insurance covering medical emergencies, accidents and trip cancellation. Verify the insurance requirements for your selected tour. The passenger must comply with any health and safety guidelines provided by Selena Travel Canada and its’ affiliates. It is the responsibility of the passenger to stay up to date with Canada’s health and vaccination requirements.
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